At ROE Distribution, we are committed to protecting the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or interact with our services.

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1. Information We Collect

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1.1 Personal Information: We may collect personal information such as your name, email address, mailing address, phone number, and other contact details when you engage with our services, place an order, or communicate with us.

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1.2 Transactional Information: We may collect information related to your transactions with us, including purchase history, order details, payment information, and shipping information.

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1.3 Website Usage Information: We may automatically collect certain information about your use of our website, such as your IP address, browser type, operating system, and browsing patterns using cookies and similar technologies.

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1.4 Other Information: We may collect other information that you voluntarily provide to us or that we collect in connection with your interactions with our services.

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2. How We Use Your Information

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2.1 To Provide and Improve Our Services: We use your information to process orders, fulfill requests, provide customer support, and improve the quality of our products and services.

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2.2 To Communicate with You: We may use your contact information to send you updates, newsletters, marketing communications, and promotional offers.

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2.3 For Internal Purposes: We may use your information for internal purposes such as data analysis, research, and to enhance the security of our website and services.

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2.4 Legal Compliance: We may use and disclose your information as required by law or in response to legal process, such as to comply with a subpoena or similar legal obligation.

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3. Data Sharing and Disclosure

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3.1 Service Providers: We may share your information with third-party service providers who assist us in operating our business, such as payment processors, shipping partners, and marketing agencies.

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3.2 Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of the transaction.

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3.3 Legal Requirements: We may disclose your information when we believe disclosure is necessary to comply with applicable laws, regulations, or legal process, or to protect the rights, property, or safety of our company, customers, or others.

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4. Your Choices and Rights

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4.1 Opt-Out: You may opt out of receiving marketing communications from us by following the instructions provided in the communication or by contacting us directly.

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4.2 Access and Correction: You may request access to, or correction of, your personal information by contacting us using the contact information provided below.

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4.3 Do Not Track: Our website does not respond to Do Not Track signals.

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5. Security

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We take reasonable measures to protect the security of your information and to safeguard it from unauthorized access, disclosure, alteration, and destruction.

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6. Changes to this Privacy Policy

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We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We encourage you to review this Privacy Policy periodically for any updates.

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7. Contact Us

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If you have any questions, concerns, or complaints regarding this Privacy Policy or our data practices, please contact us at hello@roedistribution.co.uk